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Freight, Delivery, and Handling Policies

We ship via fast ground delivery at no additional charge (to the contiguous 48 states). In-stock parts are shipped the same day if you order by 10:00 pm Eastern Time Monday through Friday.
Most orders arrive in 1-2 days via ground delivery in the contiguous 48 states.

Delivery and handling on all domestic orders (including APO/FPO) is non-refundable and based on order subtotal:

  • 0-$24.99
  • $25.00-$48.99
  • $99.00 and up
  • $7.99
  • $9.99
  • FREE!

Possible Non-standard Shipping Charges (Domestic Orders)

Non-standard charges you may incur include:

COD: $14.00 per box

2-Day Air: $9.00 + $1.00 per lb.

Next Air: $19.00 + $1.25 per lb.

Hazardous Materials: $30.00 per order

Next Day Air Saturday Delivery: The Next Day Air fee + $19.99 per order

Oversize items: A special handling surcharge of $9.99-60.00 per item applies --ask your sales rep for details.

Truck Freight Fees are charged for products that are too large or too heavy for regular ground service, as marked in the catalog:

  • 0-100 lbs.
  • 101-300 lbs.
  • 301-499 lbs.
  • 500-649 lbs.
  • 650-799 lbs.
  • 800-999 lbs.
  • $99.00 to the carrier's local distribution center or to your home
  • $119.00 to the carrier's local distribution center or to your home
  • $159.00 to the carrier's local distribution center or to your home
  • $189.00 to the carrier's local distribution center or to your home
  • $219.00 to the carrier's local distribution center or to your home
  • $299.00 to the carrier's local distribution center or to your home

These rates do not include lift gate fees.

2-Day Air to Alaska, Hawaii, and Puerto Rico is available at a discounted rate using the following calculation:

Metro: $12.00 + $2.00 per pound

Rural: $12.00 + $2.75 per pound

Ordering/Shipping Details

We ship in-stock parts the same day via ground and 2-Day Air if ordered by 10:00 pm Eastern, and via Next Day Air if ordered by 7:00 pm Eastern, Monday through Friday. Saturday Delivery guarantees a part ordered between 7:00 pm Eastern Thursday and 7:00 pm Eastern Friday will be delivered by 3:30 pm Saturday. Oversize or heavy items must be shipped via truck freight at a reduced flat rate (listed above) that will be charged at the time of shipment. APO/FPO orders can only be shipped via U.S. Postal Service and must be pre-paid by a check or credit card. Truck Freight, Hazardous Materials, and some oversize items cannot be shipped to APO/FPO addresses. For more information on shipping rates and times, log on to or call 1-800-230-3030.

Please note: We verify all credit card orders for your protection. In rare cases, this process may cause a slight delay in shipping.

Foreign Orders

Foreign orders are classified as those shipping outside of the U.S. or U.S. territories. In addition to shipping charges for the shipping method you have chosen, there is a non-refundable delivery and handling fee based on your order subtotal (All prices in USD):

  • 0-$24.99
  • $25.00-$99.99
  • $100.00-$249.99
  • $250.00 and up
  • $4.95
  • $9.95
  • $11.95
  • $12.95

You can obtain quotes for the various available shipping methods by contacting us at

You can place your order online, by fax at 1-330-630-5333, or by calling us direct at 1-330-630-3030. Please provide your e-mail address for more efficient correspondence. If you choose to have your order shipped to a U.S. address, you will be charged the shipping and handling fee (listed above). All foreign orders must be pre-paid and actual freight charges will be based on weight and billed upon shipment. In the event of a backorder, your order will remain on hold until ALL items are in stock to save on shipping charges. Depending on your country's customs laws, duties and taxes will be billed to you by the shipping company at the time of delivery.

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