Careers Banner

Search Jobs by Department

Customer Service

Job Title: Bilingual Customer Support Agent
State: Ohio
Department: Customer Service
Post Date: 6/20/2014
Hours of Work: Full-time Monday through Friday, 9:30 am to 6:00 pm; overtime as needed
Duties to be Performed: • Handle customer service calls from non-English speaking customers that do not require advanced automotive technical knowledge, including order status, returns, and order maintenance. • Assist with credit card verification for non-English speaking customers. • Take any speaking customer service calls during busy periods.
Skills and Abilities Needed: • Must be able to speak and write fluently in both English and another language, usually Spanish. • Applicants require basic arithmetic skills. • Must be able to creatively troubleshoot solutions to customer problems using all available procedural tools. Solutions should always try to balance company interests with those of the customer. • Must be proficient in Microsoft Office (including Excel, Word, and Outlook) plus possess knowledge of HP, including Sentry/ORAD, and OSCAR.
Experience/
Education Required:
Qualified applicants will possess a High School Diploma or equivalent. Knowledge of a third language is a plus.
Must live in or be willing to relocate to the Akron, Ohio area.

About Summit Racing

Job Application

Download Application

Download our
job application(pdf 90k/2pages),
fill it out, and send it back to our
Human Resources Department at
personnel@summitracing.com

Get Acrobat Reader

To use our online application you will need Acrobat Reader Version 5.0 or later. It's a free download and includes step-by-step instructions on how to download it.

How to Apply

So you think you want to work with the Summit Racing team? Here's how to apply.

  • Mail or Fax us your resume or application to the site that you are interested in:
    Summit Racing Equipment
    1200 Southeast Avenue
    Tallmadge, Ohio 44278
    FAX: 330-630-5571

    Summit Racing Equipment
    960 East Glendale
    Sparks, Nevada 89431
    FAX: 775-331-3640

    Summit Racing Equipment
    20 King Mill Road
    McDonough GA 30253
    FAX: 770-288-3213

  • Visit us in person and pick up an application at any one of our retail stores at the addresses above.
  • Download our job application (PDF 90K/2 pages), fill it out and send it back to our Human Resources Department at personnel@summitracing.com
  • Please note that Summit Racing does not pay for relocation costs or travel expenses incurred for interviews.
New Parts

Your headquarters for the hottest new products!

As Seen on TV

Featured products from your favorite shows!

Free Catalog

Our famous Summit Racing catalog and specialty catalogs, too!

Close