Frequently Asked Questions (FAQs)
Have an order or business related question?
You can find answers to many questions by browsing our FAQs.
Order Questions
Get the answers to common questions about our order process, including:
Shipping Questions
Get the answers to common questions about our shipping options, including:
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Call, Fax, or Mail Us
Check Order Status - you can track your order right to your doorstep.
1-800-517-1035
You can check your order or return an order you’ve received.
1-330-630-0240
9 am to 9 pm EST Monday through Friday, for help with parts installation or application. Please have all relevant vehicle information ready when you call.
1-800-230-3030
Use the Summit Order Line to place an order, get technical assistance, or check on product availability. The Order Line is open 24 hours a day, 7 days a week.
1-330-630-5333
You can also mail your order to us at:
P.O. Box 909
Akron, OH 44398-6177
Línea en Español: 1-330-630-1626
Libre de cargos 1-800-517-3428
Fax: 1-330-630-5568